Support Associate, Full-time

About Wolt

At Wolt, we create technology that brings joy, simplicity and earnings to the neighborhoods of the world. In 2014 we started with delivery of restaurant food. Now we're building the delivery of (almost) everything and you'll find us in over 500 cities in 30 countries around the world. In 2022 we joined forces with DoorDash and together we keep on dreaming big and expanding across the globe.

Working at Wolt isn't always easy, but it's definitely exciting. Here you'll learn more, build more, and ship more than in most other companies. You'll be challenged a lot, but also have a lot of fun on the way. So, if you're a self-starter with drive and entrepreneurial spirit, this could be the ride of your life.

Company description

Wolt is a Helsinki-based technology company that provides an online platform for consumers, merchants and couriers. It connects people looking to order food and other goods with people interested in selling and delivering them. To enable this, Wolt develops a wide range of technologies from local logistics to retail software and financial solutions – as well as operating its own grocery stores under the Wolt Market brand. Wolt's products include Wolt+ (subscription service for customers), Wolt for Work (meal benefits and office deliveries for companies), Wolt Drive (fast last-mile deliveries for merchants) and Wolt Self-Delivery (service for merchant partners with their own delivery staff). Wolt's mission is to make cities better by empowering and growing local communities. Wolt was founded in 2014 and joined forces with DoorDash in 2022. DoorDash operates in 31 countries today, 27 of which are with the Wolt product and brand.

So, why work at Wolt?

At Wolt, we're about getting things gone. You'll probably enjoy it here if you like taking ownership, developing yourself and being around friendly, humble and ambitious people. 

We work hard to make cities into better places, and it's pretty cool seeing us grow every week. If you're passionate about building things that just… work, Wolt might be for you.

#LI-MR1 #Onsite

Job description

Are you a team player with excellent communication skills? Do you enjoy working in a dynamic environment? If your answer is yes - then read further

We are looking for full-time Support Associates to join our Support team in Tashkent

What you'll be doing

• Supporting our customers, courier partners, and venues via live chat and phone 
• Ensuring that the delivery operations run smoothly
• Developing our support function together with the support team as well as other teams within Wolt

Our humble expectations

• You have great communication skills with a personal touch and a customer-obsessed and team-oriented mindset.
• You are a fast learner, have no problem with multitasking, and are ready to work in a fast-paced environment.
• You can work full-time in all shifts in the mornings, evenings, and weekends - our support is open seven days a week.
• You can work onsite at our office in Tashkent
• You are fluent in Uzbek and Russian languages and have professional working proficiency in English, both written and spoken.

Join a dynamic, fast-paced environment where innovation thrives, offering rapid career growth and a global perspective that fuels impactful work and a cohesive community.

Please note that written and spoken language skills will be evaluated in the hiring process, as it is crucial to be able to communicate in all three languages.

Additional Information

If you are excited about working in a high-growth environment, taking ownership, and being part of an extremely ambitious team, click below to apply and start the conversation

Please note that this is an onsite job, and there is no possibility for remote work. 

We will be reviewing applications on an ongoing basis, so send through your application along with your CV as soon as possible

Our Commitment to Diversity and Inclusion

We're committed to growing and empowering a more inclusive community within our company, industry, and cities. That's why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.

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